Privacy Policy

Privacy Policy

Effective Date: July 21, 2026

Lead Flow Studio ("Company," "we," "our," or "us") values your privacy and is committed to protecting the personal information you provide when using our website, products, and services. This Privacy Policy explains what information we collect, how we use it, when we share it, and the choices you have regarding your information.

By accessing our website or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect both personal and non-personal information.

Personal Information

Personal information may include:

• Name

• Business name

• Email address

• Phone number

• Mailing address

• Company website

• Google Business Profile information

• Payment information (processed securely through third-party payment processors)

• Information you voluntarily provide through forms, chat, phone calls, SMS messages, or email.

Non-Personal Information

We may automatically collect information such as:

• IP address

• Browser type

• Device type

• Operating system

• Pages viewed

• Time spent on pages

• Referring website

• Geographic region

• Website interaction data

• Cookie identifiers

2. Information Collected Automatically

Like most websites, we use technologies including:

• Cookies

• Pixels

• Google Analytics

• Meta Pixel

• Microsoft Clarity (if enabled)

• Google Tag Manager

• Server logs

These technologies help us:

• Improve website performance

• Understand visitor behavior

• Measure advertising effectiveness

• Personalize user experiences

• Prevent fraud

• Improve our services

You may disable cookies through your browser settings, although some website features may not function properly.

3. Information You Provide

You may voluntarily provide information by:

• Filling out forms

• Scheduling appointments

• Requesting estimates

• Downloading resources

• Starting a website chat

• Communicating by email

• Calling our office

• Sending SMS messages

• Participating in surveys

4. AI Chatbots and Voice Assistants

Lead Flow Studio offers AI-powered chat and voice assistant technology.

When interacting with our AI systems, conversations may be recorded, analyzed, and stored to:

• Improve customer service

• Train AI responses

• Provide requested information

• Schedule appointments

• Generate support tickets

• Improve automation accuracy

Please avoid submitting sensitive personal information unless specifically requested.

5. SMS Communications

If you provide your phone number, you consent to receive text messages related to:

• Appointment reminders

• Customer support

• Service updates

• Marketing communications (when applicable)

Message and data rates may apply.

You may opt out at any time by replying STOP.

Reply HELP for assistance.

6. Email Communications

If you provide your email address, we may send:

• Appointment confirmations

• Marketing emails

• Educational resources

• Service announcements

• Newsletters

• Promotional offers

You may unsubscribe at any time by clicking the unsubscribe link included in our emails.

7. How We Use Your Information

We use collected information to:

• Provide requested services

• Respond to inquiries

• Improve our website

• Improve customer support

• Process payments

• Deliver AI automation services

• Optimize Google Business Profiles

• Improve SEO campaigns

• Manage online reviews

• Provide website maintenance

• Send requested communications

• Comply with legal obligations

• Protect against fraud

8. Sharing Your Information

We do not sell your personal information.

We may share information with trusted third-party service providers who assist us with:

• Website hosting

• Payment processing

• Email delivery

• SMS delivery

• CRM systems

• AI software

• Analytics

• Advertising platforms

• Customer support tools

These providers are only given access necessary to perform services on our behalf.

9. Advertising and Analytics

We may use advertising and analytics providers including:

• Google Analytics

• Google Ads

• Meta Ads

• Microsoft Advertising

• LinkedIn Ads

• Other advertising partners

These services may collect information regarding website usage through cookies and tracking technologies.

10. Data Security

We use commercially reasonable security measures designed to protect your information, including:

• SSL encryption

• Secure hosting

• Password protection

• Access controls

• Secure payment processors

• Regular software updates

While we strive to protect your information, no method of electronic transmission or storage is completely secure.

11. Data Retention

We retain information only as long as reasonably necessary to:

• Provide services

• Meet legal obligations

• Resolve disputes

• Enforce agreements

12. Your Rights

Depending on your location, you may have the right to:

• Access your personal information

• Correct inaccurate information

• Delete personal information

• Object to processing

• Request data portability

• Withdraw consent where applicable

To exercise these rights, please contact us.

13. Children's Privacy

Our services are intended for individuals 18 years of age or older.

We do not knowingly collect personal information from children under 13.

If we become aware that such information has been collected, we will promptly delete it.

14. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices of those websites.

We encourage you to review their privacy policies.

15. California Privacy Rights

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), including the right to request access to or deletion of your personal information, subject to applicable exceptions.

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Changes will become effective immediately upon posting unless otherwise stated.

The Effective Date at the top of this page will indicate the most recent revision.

17. Contact Us

If you have questions regarding this Privacy Policy or your personal information, please contact:

Lead Flow Studio

Email: [email protected]

Website: https://leadflowstudio.site