LeadFlow Studio's Terms & Conditions

Terms and Conditions

Effective Date: July 21, 2026

Welcome to Lead Flow Studio ("Company," "we," "our," or "us"). These Terms and Conditions ("Terms") govern your use of our website, products, services, software, and communications.

By accessing our website or purchasing any services from Lead Flow Studio, you agree to be legally bound by these Terms.

1. Acceptance of Terms

By accessing our website or using any of our services, you represent that you are at least eighteen (18) years old and have the authority to enter into this agreement on behalf of yourself or your business.

If you do not agree to these Terms, you should discontinue use of our website and services immediately.

2. Services

Lead Flow Studio provides professional digital marketing and business growth services, including but not limited to:

Search Engine Optimization (SEO)

Local SEO

Google Business Profile Optimization

AI Voice Assistants

AI Chatbots

Website Design and Development

Landing Pages

CRM Setup and Management

Marketing Automation

Lead Capture Systems

Reputation Management

Google Review Campaigns

SMS and Email Automation

Call Tracking

Appointment Booking Systems

AI Workflow Automation

Advertising Management

Consulting Services

Analytics and Reporting

Hosting and Website Maintenance

Custom Software Integrations

Services may change at any time without prior notice.

3. No Guarantee of Results

While we strive to achieve exceptional results, Lead Flow Studio cannot and does not guarantee:

First-page Google rankings

Number one rankings

Increased revenue

Increased profits

Increased website traffic

Increased phone calls

Increased leads

Increased appointments

Increased sales

Specific return on investment (ROI)

Search engine algorithms change frequently, and rankings depend on numerous factors outside our control.

Marketing results vary by industry, competition, budget, geographic location, market conditions, customer demand, and client participation.

Past performance is not a guarantee of future results.

4. Client Responsibilities

Clients agree to:

Provide accurate information.

Respond to requests promptly.

Approve requested content in a timely manner.

Maintain ownership rights to submitted content.

Obtain any necessary permissions.

Keep account credentials secure.

Maintain access to domains, hosting, Google Business Profiles, social media accounts, and advertising platforms.

Delays caused by the client may delay project completion.

5. Website Content

Clients retain ownership of original content they provide.

Lead Flow Studio retains ownership of:

Custom software

Proprietary systems

Automation workflows

AI prompts

Templates

Processes

Internal documentation

Marketing frameworks

Proprietary SEO methodologies

Unless otherwise agreed in writing, Lead Flow Studio grants clients a non-exclusive license to use deliverables produced specifically for their business.

6. AI Services

Lead Flow Studio offers AI-powered tools, including voice assistants, chatbots, and automations.

Clients understand that:

AI-generated responses may contain errors.

AI should not be considered legal, medical, accounting, or financial advice.

AI systems require ongoing refinement.

Clients remain responsible for reviewing AI-generated content before relying on it.

Lead Flow Studio is not liable for decisions made based on AI-generated responses.

7. SEO Disclaimer

Search engine optimization involves ongoing changes to search engine algorithms.

Lead Flow Studio cannot guarantee:

Rankings

Featured snippets

Google Maps placement

Review placement

Search visibility

Search engine indexing

Google, Bing, Apple Maps, and other platforms may modify their algorithms or policies at any time.

8. Google Business Profile Services

Lead Flow Studio assists clients with Google Business Profile optimization.

We cannot guarantee:

Profile verification

Suspension removal

Reinstatement

Ranking improvements

Review removal

Google policy decisions

Final decisions are made solely by Google.

9. Third-Party Platforms

Lead Flow Studio works with numerous third-party platforms including:

Google

Microsoft

Meta

OpenAI

Twilio

GoHighLevel

Stripe

WordPress

Cloudflare

Other software providers

We are not responsible for:

Platform outages

Policy changes

API changes

Suspensions

Third-party pricing

Service interruptions

10. Payments

Payment is due according to the agreement signed between Lead Flow Studio and the client.

Failure to pay may result in:

Suspension of services

Removal of hosted websites

Suspension of automations

Suspension of AI assistants

Termination of services

Late payments may incur applicable fees permitted by law.

11. Refund Policy

Unless otherwise stated in writing:

Setup fees are non-refundable.

Consulting fees are non-refundable.

Completed work is non-refundable.

Monthly services are billed in advance.

Partial months are not prorated.

12. Intellectual Property

All proprietary software, workflows, templates, automations, AI prompts, graphics, documentation, code, and methodologies developed by Lead Flow Studio remain the exclusive property of Lead Flow Studio unless otherwise agreed in writing.

Clients may not copy, resell, reverse engineer, or redistribute proprietary systems.

13. Confidentiality

Both parties agree to keep confidential information private.

Neither party shall disclose confidential information except as required by law.

14. Limitation of Liability

To the fullest extent permitted by law, Lead Flow Studio shall not be liable for:

Lost profits

Lost revenue

Lost opportunities

Business interruption

Loss of goodwill

Indirect damages

Incidental damages

Consequential damages

Punitive damages

Our maximum liability shall not exceed the total amount paid by the client during the three (3) months immediately preceding the event giving rise to the claim.

15. Indemnification

Clients agree to indemnify and hold harmless Lead Flow Studio, its owners, employees, contractors, affiliates, and agents from any claims, damages, liabilities, losses, costs, or expenses arising from:

Client-provided content

Copyright infringement

Trademark disputes

False advertising

Violations of law

Client misuse of services

AI-generated content approved or published by the client

16. Service Interruptions

Lead Flow Studio is not responsible for interruptions caused by:

Internet outages

Hosting providers

Software vendors

Power failures

Cyber attacks

Natural disasters

Government actions

Third-party platform failures

17. Account Termination

We reserve the right to suspend or terminate services if a client:

Violates these Terms.

Uses our services unlawfully.

Harasses employees.

Fails to make payment.

Uses services fraudulently.

18. Disclaimer of Warranties

All services are provided "AS IS" and "AS AVAILABLE."

Lead Flow Studio makes no warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement.

19. Force Majeure

Lead Flow Studio shall not be liable for delays or failures resulting from events beyond our reasonable control, including natural disasters, pandemics, labor disputes, cyberattacks, governmental actions, internet failures, utility outages, or other force majeure events.

20. Governing Law

These Terms shall be governed by and interpreted under the laws of the Commonwealth of Kentucky, without regard to its conflict of law principles.

Any legal action arising from these Terms shall be brought exclusively in the state or federal courts located in Kentucky.

21. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

22. Entire Agreement

These Terms constitute the entire agreement between Lead Flow Studio and the client regarding the use of our website and services and supersede any prior discussions, proposals, or agreements unless otherwise agreed to in writing.

23. Changes to These Terms

Lead Flow Studio reserves the right to modify these Terms at any time.

Updated versions will be posted on our website with a revised Effective Date.

Continued use of our services constitutes acceptance of the updated Terms.

24. Contact Information

Lead Flow Studio

Email: [email protected]

Website: https://leadflowstudio.site